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Reporting on all connected email channels for all projects in JSM

Brandon Viertel
Contributor
February 17, 2025

Is there a way to report on all associated email channel addresses across all projects in Jira Service Management? We would like to review the email channels associated with projects in a single list instead of having to go through each individual project and looking at it's settings. 

Thanks!

Brandon

1 answer

0 votes
Joseph Chung Yin
Community Champion
February 17, 2025

@Brandon Viertel -

Hi Brandon:

Based on my experiences and knowledges, there is no tools (out of the box) will get you the single list for you are asking in the UI out of the box for all projects in your site.

I did obtain a KB article for the DC platforms (Don't know it is also applicable for the Cloud platorms too) of using REST APIs calls

https://confluence.atlassian.com/jirakb/monitoring-jira-service-management-email-channels-using-rest-api-1207173748.html

Take a look and test it out.  You may also need to reach out to Atlassian Support (https://support.atlassian.com) for their guidance/support or possibly look for a third party add-on in Marketplace that give you the functionality too.

Hope this helps.

Best, Joseph Chung Yin

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