Request Type options

[Tim Lee]

Hello,

I have already researched this question fairly extensively and I'm pretty sure I know the answer, but as a last-ditch effort I thought I would ask the community here. In the "Request Type" dropdown in the work item view, I believe you are only allowed to change it to other request types within the same Issue Type. Is there any way to open this up so that I can change it to something else in different Issue Type?

Thank you!

[Pedro Olmo · Accepted solution]

Hello @Tim Lee ,

It is indeed as you say. Request types are associated with a workitem (old IssueType) and therefore only the request types associated with that workitem will appear in the request type field.

regards

[Pedro Olmo]

In this article you can see how to change workitem https://community.atlassian.com/forums/Jira-questions/Change-Issue-Type/qaq-p/2734687