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Rule outputs errors - No understanding

Antonia
Contributor
July 10, 2025

I have built a rule, in the sandbox, this rule should create a work item when an asset has reached the device age greater than 3.9. Then a form should also be attached.
So that I can attach a form at all, I have now built a for each branch, but it gives this error message:

This component may be incompatible
One of the following needs to be produced earlier in the rule by the trigger or with a 'for each' branch for this component to work:
* Work itemScreenshot 2025-07-10 160850.png

As I understand it, the branch needs the work item “For: Current work item” before it can start. But it is already there.

2 answers

3 votes
Walter Buggenhout
Community Champion
July 10, 2025

Hi @Antonia,

Try the following instead of the current work item:

Screenshot 2025-07-10 at 16.24.27.png 

Hope this helps!

Antonia
Contributor
July 10, 2025

Hi @Walter Buggenhout

thank you!

So when I validate the rule it looks good, but I can't turn the rule on!

Screenshot 2025-07-11 082812.png

So, everywhere are check marks. When I want to turn the rule on, it says "Rules with object triggers cannot be scoped to individual projects or project types. They must be scoped to 'All Projects'."

Okay, then I export the rule into the global Automations:

Same issue: Rules with object triggers cannot be scoped to individual projects or project types. They must be scoped to 'All Projects'.

 

 

Antonia
Contributor
July 11, 2025

I tried to create a completly new rule in global automation, but then I can't select a form:

Screenshot 2025-07-11 090343.png

Walter Buggenhout
Community Champion
July 11, 2025

In the action above your branch, you are creating a work item in Same Project but you haven't identified any project yet. Since forms are linked to projects, automation does not know where to retrieve available forms from.

See what happens when you make the selection of a project for your work item specific.

Antonia
Contributor
July 11, 2025

I tried it also, but I can't select a form, when I chose one project.

Screenshot 2025-07-11 123013.png

I have talked to the jira support and he told me that forms and assets do not work together, so I should try a workaround. I will report back!

0 votes
Joseph Chung Yin
Community Champion
July 10, 2025

@Antonia 

I would agreed with @Walter Buggenhout suggested.  With automation rule, it is always something new to learn more after trial/error.

Best, Joseph Chung Yin

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