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SENT to Support: Customer can not search for articles in Portal (they could last week)

janely_melin
janely_melin
Contributor
March 13, 2024

Hi!
I realized today that, Our Customers in the Customer Portal (logged In) - can no longer search for articles. What pops up are different Requests Templates (that are not in use).

I sent the Request to Support.
//J

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janely_melin
janely_melin
Contributor
March 13, 2024

The question is handled by Jira Tech Support.
I can't delete the question from the Community
//J

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Kishan Sharma
Kishan Sharma
Community Champion
March 13, 2024

Hi @janely_melin, no problem once you receive a resolution from support, kindly share it here for the benefit of everyone. Thank you!

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