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SLA Time stopped some date

Aykan Inal
Aykan Inal
Contributor
October 27, 2021

Hi Guys

how can i stop sla on holidays and outside working hours ?

 

example  all 23 april    or  between  27 october - 29 october

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4 votes
Jack Brickey
Jack Brickey
Community Champion
October 27, 2021

This is managed through the SLA calendar. When you're setting up your SLAs you will see the option to select your calendar.

CMP - create-a-new-calendar 

TMP - create-a-new-sla-calendar-in-team-managed-service-projects 

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Jack Brickey
Jack Brickey
Community Champion
October 28, 2021

@Aykan Inal , do you have any further questions? were you able to get this working?

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