Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

SQL error when trying to clone (JSD Cloud)

Alesandro Senerchia
Alesandro Senerchia June 3, 2020

I created another Service Desk project and when trying to clone an issue I get the following error message :

Cannot clone issue. Caught PSQLException for insert into "public"."AO_54307E_REQUESTTYPE_TO_ISSUE" ("ISSUE_ID", "PORTAL_KEY", "REQUEST_TYPE_KEY", "SEARCH_INDEX", "UPDATED_TIMESTAMP") values (?, ?, ?, ?, ?)


All mandatory fields have values in them.

Anybody know how to fix this issue?

Answer
Watch
Like # people like this
411 views

2 answers

0 votes
Rafaela Candido
Rafaela Candido
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 23, 2021

+2 I'm going through the same

Reply
0 votes
Rafael Augusto Giusti Pinesi
Rafael Augusto Giusti Pinesi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 23, 2021

+1 i'm facing the same problem here

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.