Is Jira Service Management Down?

[Ibs Loyola]

We connect to Jira Cloud. We get a "something's gone wrong" error message when we click any ticket from any projects, dashboards. It says from mobile app "bad gateway" and Atlassian Support is giving an error as well with "something went wrong. Please try submitting your request again." Their status page says everything is operational but not from our end. Is there any way to contact Atlassian Support?

[Ibs Loyola]

https://compass.status.atlassian.com/

[Ibs Loyola]

Looks like they have resolved it like 8-mins ago.

[Joseph Chung Yin]

@Ibs Loyola -

Welcome to the community.  

There was an active incident (now resolved)  on on the Atlassian Cloud env which impacted a set of cloud product for multiple customers.  I will review/check the following page when you never encounter another similar issue in the future -

https://status.atlassian.com/

Hope this helps.

Best, Joseph Chung Yin

[Asim Sarfraz]

The status page says everything is operational : https://jira-software.status.atlassian.com/

But we are having the same problem. Cannot access any of our Jira projects, or Confluence pages

[David Quiram]

Same here. I feel there is an outage situation and we can't report it to support!