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Send email to address of a non-customer in Jira Service Desk

Catrine Lundström
Catrine Lundström March 26, 2019

Hi,

Is it somehow possible to send an email from Jira Service Desk (Cloud) to an email address of a person that is not listed as customer in Jira? (That is, may be mentioned in the description in an issue for example). 

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Shawn Masters
Shawn Masters
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March 26, 2019

You could have an automation send out an email to a Predetermined email address, but in Cloud I'm not aware of this being a functionality. 

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Catrine Lundström
Catrine Lundström March 26, 2019

Thanks for your reply. However, an automation is not what I am after. I would like a function to send a manual email regarding a certain issue. 

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