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Set a custom field from a request type

valerian Baillet June 20, 2018

Hi,

Is it a way to set a custom field define by the request type.

An example:

If the customer create a issue with the request type A, I have to set the custom field to value a

If the customer create a issue with the request type B, I have to set the custom field to value b.

Thank for your answer

3 answers

0 votes
Susan Hauth _Jira Queen_
Community Champion
June 20, 2018
0 votes
Jack Brickey
Community Champion
June 20, 2018

You can accomplish OOTB as follows:

  • create separate workflows for each issuetype that needs special treatment 
  • add a post function to set the custom field value
0 votes
Deleted user June 20, 2018

Hi @valerian Baillet,

 

The "Automation for JIRA" add-on will meet your requirement.  Here is the link

 

Regards,

Gangavath Kishore Kumar.

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