I have a task for a new project, and I am trying to wrap my head around what would be the best practice for setting up the following:
- A user will create a ticket in this project and select a combination of 2 things, for example:
Shop - Shop -----> Ticket gest assigned to User1
Warehouse - Shop ---> Ticket gets assigned to User 2
etc, etc.
The groups will be something like this:
Product | Cost | Procurement | LOP | Supply | VP | Cap | Logical | Faculty |
User 1 User 1 User 1 User 1 User 1 User 2 User 1 User 1 User 1
User 2 User 1 User 2 User 1 User 2 User 1 User 1 User 2 User 2
I went ahead and created custom fields (user picker - multi user) for all the groups above, but now I want to see what is the best approach to present those in the form I created.
Essentially we want these fields not to be editable or even show up in the form when a user creates a ticket, and then according to their selection it will show up which user is assigned to it (User 1, User2,etc).
Thank you much,