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Setting SLA Based on Planned Start date and Planned completion Date

Michael Louchery (Helpdesk Manager)
Michael Louchery (Helpdesk Manager)
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March 30, 2022

Currently Our  Change management tickets seem to be using the SLA's for Requests

Is there a way to set SLA based on Planned start and Planned Completion Dated 

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Rilwan Ahmed
Rilwan Ahmed
Community Champion
March 31, 2022

Hi @Michael Louchery (Helpdesk Manager) ,

As of now, by default there is no option to start SLA based on Custom field values. There is a Suggestion ticket, you can start watching it for the update. 

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