Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Share ticket with another pepoles

Guy Mandel October 13, 2020

Hello,

It's possible to share a ticket with other people on condition they registered on Jira, if they not registered on Jira we need to send links to the invited.

I need to share a ticket with peoples they do not have access to the system, for example: I need to share the ticket to mail mngm@mycompany.com but this mail not registers on Jira Service Desk Cloud.Anyone can help with this issue?

 

 

2 answers

0 votes
Hernan Halabi - Elite IT Consulting Group
Community Champion
October 13, 2020

Hello @Guy Mandel welcome to the community. Check out this app. I believe it will fit your needs

https://marketplace.atlassian.com/apps/1220441/external-share-for-jira?hosting=cloud&tab=overview

Guy Mandel October 13, 2020

I try to use as few external plugins as possible

But is my best chance, I will chek this addons.

Thank you very much My friend, I Appreciate the help.

0 votes
Margas_14
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 13, 2020

holl

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events