Smart Values and Link to Jira Field not working - JSM Form

[Monark Bhagat]

Hi,

The smart value are not populating any information after the change were made to Form by Jira Service Management (Cloud)

We have a request type where Summary is hidden with set value to grab summary from the form using smart value {{issue.summary}}

On form attached to this request type we have a field "Summary" which is Linked to Jira Field Summary.

This is so that when a specific selection is made on form the summary will be displayed and will be required to fill it. This will be then displayed whena ticket/issue is created on Service Desk to set the Summary.

This was working perfectly till the update was made by Altassian on June 7th, 2022 in regards of Form. Now the summary on service desk only shows {{issue.summary}} and wont replace from what it is entered in the field inside the form.

Seems there is issue when using Link to Jira Field Feature on the Form.

This is been raised as ticket but havnt heard any update and thus reaching out here to find solution.