Smart values and approvals in JSM

[Mohamed Saad Taha]

HI,

How can I use smart Values in JSM approvals 

thanks 

[Hana Kučerová · Accepted solution]

Hi @Mohamed Saad Taha ,

please, what exactly are you trying to achieve?

Some info can be found for example here, section {{approval}}.

[Mohamed Saad Taha]

HI @Hana Kučerová ,

thanks a lot for your response for example if I want to use the approval of an issue to be the same approval in the subtask related to it 

[Hana Kučerová]

@Mohamed Saad Taha This could be possible with Approval required trigger - smart value {{approval.addedApprovers}} can give you list of approvers and you should be able to add them to the sub-tasks' custom field Approvers. But it depends on the situation, for example when exactly do you create the sub-task etc.

[Karyna Tyrnavska _SaaSJet]

Hi, @Mohamed Saad Taha !

Due to the lack of information, I can suggest only to check the article to learn more about the approval workflow.

[Joseph Chung Yin]

@Mohamed Saad Taha -

I agreed with @Hana Kučerová suggested.  WIthout knowing more information about your ask, it is hard to provide you with the appropriate advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.