Statistics on request types in service desk

[Maja Aagaard]

Is it possible to create statistics depending on request types?

We are in particular interested in knowing the most commonly used request types. 

[Alexey Matveev]

Hello,

You can create a custom report for Jira Service Desk. You can read more about custom reports here:

https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-reports-732528965.html