Hi there,
Working with someone at the moment that uses a third party app to add email signature information to their tickets. I have all the email sig content stripped out but the 4 images (linkedin, facebook etc) come through as attachments and then bloated in comments.
The images are named differently each time but have a consistent image###.png format to them, the ### is what changes each time.
I have built an automation rule that uses this regex ^image\d+\.png$ to delete the attachments, but it leaves a broken comment as the images were added to the comment. Now instead of 4 images in a comment there are 4 boxes that say "Preview Unavailable"
thanks
