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Turn off suggestions field reporter

cuong.nt1
cuong.nt1
Contributor
August 29, 2022

I really want to turn off this suggestions for field " Reporter"

Do Jira has this feature ?

Many thanks.

Screenshot_1.png

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Jack Brickey
Jack Brickey
Community Champion
August 29, 2022

No this is not configurable.

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Walter Buggenhout
Walter Buggenhout
Community Champion
August 29, 2022

Hi @cuong.nt1, 

As @Jack Brickey suggests, you can't configure the list of suggestions. It may be worth noting that the field "Raise the request on behalf of" is only visible to Service Desk Agents.

Customers do not see this field when raising a ticket. Maybe that may reduce any concerns you may have?

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