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Unable to delete customers

BKT Helpdesk April 15, 2025

As my ID is admin user but unable to delete customer from the list. Showing as the same is been removed.

2 answers

2 votes
Rudy Holtkamp
Community Champion
April 15, 2025

Hi @BKT Helpdesk ,

If you are a Jira admin (not a project admin) you can go to https://admin.atlassian.com/ > Apps or Products (Atlassian is changing the name) > your site in the lef banner (see picture below)

image.png

After selecting your site you will see something like this:

image.png

There you can select Jira Service management > Portal only customers

You can search for the customer and delete it via the ... menu

0 votes
BKT Helpdesk April 17, 2025

Unable to find the same.

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