Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to find viewing access for knowl. base for portal-only customers with no Confluence License

Vinay Sharma
Contributor
March 7, 2022

The following Atlassian Page (Manage Jira Service Management customer accounts | Atlassian Support) depicts the option to enable knowledge base viewing access to portal-only customers as reflected in attached screenshot. However, I am unable to see this option in Confluence. Pls. guide. Need to provide access to portal-only customers, without using anonymous access in Confluence

 

Screenshot.png

1 answer

0 votes
Édpo César
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 7, 2022

Hi @Vinay Sharma

 

You can enable the option in this patch: 

1. Your JSM project, go to Project Settings

2. Go to Knowledge base.

3. Link a space that you've created ou create a new one.

Done!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events