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User not getting alerts or password reset emails

Marat Popov
Marat Popov January 24, 2024

The user does not receive a "Reset Password" email after entering their email in the "Forgot Password?" option.

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Nikola Perisic
Nikola Perisic
Community Champion
January 24, 2024

Welcome to the community @Marat Popov !

If this is happening for a long time, raise a support for Atlassian, so they can solve it.

Similar issues: https://community.atlassian.com/t5/Atlassian-Account-questions/reset-password/qaq-p/1395627

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Marat Popov
Marat Popov January 26, 2024

Thanks for reply! I have already resolved my problem.

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