Using Jira groups to share requests in JSM Cloud

[Nathan Weelen]

Hello,

It is currently possible to "Using Jira groups to share requests" in Jira Service Management Data Center. Here is the documentation : Using Jira groups to share requests | Jira Service Management Data Center 5.10 | Atlassian Documentation

We plan to migrate to the Cloud and I didn't find the same feature in Cloud instance and documentation. Is it possible to use Jira groups to share requests with customer ? (as for organization). 

[Klaudia Schön_Deviniti_ · Accepted solution]

Hi Nathan,

Unfortunately, Jira doesn't provide such an ability to share requests with group of users. The task for gathering interest there is in Jira backlog:

https://jira.atlassian.com/browse/JSDCLOUD-1268

You may vote on this issue and show Atlassian team that this feature is essential for you.

[Sebastian Krzewiński · Accepted solution]

Hi @Nathan Weelen !

I don't think that this is possible in Cloud. 

Regards,

Seba