Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

View JIRA Service Desk Email Inbox

Andy Müller
Andy Müller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 10, 2018

Is there a way to view the JIRA Service Desk email inbox or even just the emails for an issue?

He have a few customers that are not able to "write above the line" and then the reply comments from them are just empty.

We have the cloud based Service Desk with an atlassian.net address. So the inbox doesn't belong to us.

Answer
Watch
Like Be the first to like this
475 views

1 answer

0 votes
Jack Brickey
Jack Brickey
Community Champion
September 10, 2018

I don’t believe so. I would recommend setting up you own custom email rather than relying on the one provided by Atlassian.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.