View older issues that have been cleared from the board

[Santhosh Raj]

How to Unhide these issues from Board in JSM Project ?

So let me know if there is Unhide options.

Actually if the issues hides in 14 days isn't a problem, but in JSM HR board, it gets hided in a Day.

So please let us know if we can set it for a month or not to hide or any other ways 

[Stefan Stadler]

Hi Santhosh,

there should be an option to define the duration issues stay in the board after they have been resolved.

Therefore, select Board > Configure > General. 

On the bottom you will find the setting for how long the issues should "stay" in the board after resolution.

Show all will basically unhide all items. If you have the need to always do this for a specific use case, you might consider creating a new board with that setting.

If the issues vanish after one day, it is very likely that the status they are in is not included in the board as 1 day is not an option for hiding.

You may check this under the Columns setting tab and see, if there are any unmapped statuses.

Hope this helps!

[Marc - Devoteam]

Hi @Stefan Stadler 

Not on a board in JSM, the board there isn't a Kanban or Scrum board as in JSW.

[Santhosh Raj]

Yes there is no options in JSM board. 
Only two options available, One is columns and another one is Quick filters as per JSM board @Stefan Stadler .

So is there any other plugin for this to view or any idea @Marc - Devoteam 

[Marc - Devoteam]

Hi @Santhosh Raj 

This is currently not an option.

I have not found a feature request for this is as well.

I can also understand why its setup like this (my opinion). As a portal can get many requests daily and handle a lot of requests, the board can clutter easily and the oversight on the board is messy.

You can still use a queue in relation to the resolved issues as, this is customisable.