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Virtual Agent Webhook Responses

Bailey Anderson
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November 5, 2024

I am having trouble utilizing the responses from the webhook step in the intent builder. 

It seems I cant create any response variables, even when I use standard ones like {{webResponse.body}}.  Per this documentation that is linked in the intent builder I should have a field in the step for response variable but it doesn't seem to be there. 

The goal was to allow users in our slack workspace to request guest wifi vouchers by making a request to the bot in the requestor slack channel. Any advice?

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