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Voicemail to ticket

Raoul Kaiser
Raoul Kaiser
Contributor
February 8, 2022

Is there a way a voicemail can be transcribed and then entered as a ticket?

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edwin vasquez
edwin vasquez
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February 8, 2022

@Raoul Kaiser I dont know that this is possible, you can however get your phone system to send voicemails via email and then configure email requests to create issues.

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Raoul Kaiser
Raoul Kaiser
Contributor
February 9, 2022

Yeah, that is the easy part. I am looking for the transcription piece to help fill out the production support issue.

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