Waiting on customer automation, what am I doing wrong?

[Megan Nacey]

Using the details here:  https://community.atlassian.com/t5/Atlassian-Migration-Program/Jira-Service-Desk-Automation-Waiting-on-Customer/qaq-p/1827366

I am getting an error when trying to configure the rule for 5 day 'Waiting for customer' status.  I have the components it is asking for, not sure what I am doing wrong.

[Fabian Lim]

Ho @Megan Nacey

Instead of having the conditions separately, you need to check off the jql option and enter the jql.

Status = "waiting for customer" and updated....

Regards