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We are experiencing issues with Service Desk Customer Portal transitions

Tracy J
Tracy J October 25, 2018

Over the past few days we have experienced issues with making changes to the Customer Portal viewable statuses and transitions. We are unable to click on 1 transition to make a specific change to the workflow, instead all transitions are highlighted. It not allowing any, but all.  Is this a recent bug?

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 26, 2018

Hi Tracy,

I've checked that you opened a ticket with our support related to the same question.
I'll be watching the ticket and once it's resolved, I'll post here.

Regards,
Angélica

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