We are looking the Outlook plugin for Cloud Jira Service Management customers

[Alex Kiselev _Itransition_]

Hi all.

We are looking to improve the customer experience by raising support tickets (Cloud JSM) from Outlook.

The idea is to extend the standard way (subject+body+attachments) of using the mail channel - but allow customers to fill in request types pages via Outlook extensions.

As far as I can see - there are applications that help from users' perspectives, we need something similar for customers.

Are there any known solutions for this?

Thank you in advance,

Best regards,

Alex.