We can add CSV file to bulk add the organization

[pratham Kapoor]

. Can you please advise how we can add JSM Customer Organizations to a project?

2. Is there a way to bulk add Organizations &/ Customers?

[Jaime Escribano]

Hi @pratham Kapoor ! Welcome to the community!

To add customers in bulk from a CSV the eassiest option for you is probably going to be creating them via API.

The pseudocode would go something like this:

1. Open the CSV file

2. For each row of the CSV create a Customer object and make a POST API call to this endpoint

The Jira Service Management Cloud REST API

That will create the customer in the DB.

Once you have created the customer you can manually create the organizations (described here Add an organization to a service project | Jira Service Management Cloud | Atlassian Support)

Finally you can use the API once again to add users to said organizations:

Add an organization to a service project | Jira Service Management Cloud | Atlassian Support

This would be a bit complex though i'm afraid importing through the UI is not supported for this use case.

Regards,

Jaime escribano

[pratham Kapoor]

I want add organization and customer in bulk, I have that customer and organization excel.

[pratham Kapoor]

Please give me the steps do this 

[ELFAPP Technologies]

Hi @pratham Kapoor 

You can easily do this with our app, BulkOps Pro. We wrote an article here which explains this exact use case. If you have any questions, please don't hesitate to let us know. We also outlined a step-by-step process in our documentation.