What Issue Type comes with (JSM) Project Templates?

[Anthony Wilson]

What Issue Types comes with (JSM) Project Templates?

I am looking for a Project Template with the following Issue Types (Change Request, Support, New Feature, Task, Sub-task and Bug)?  There appears no readily available list that I can find that give such information.

Cheers,

Anthony

[Joseph Chung Yin · Accepted solution]

@Anthony Wilson -

By default JSM is focus on Request Types.  Each request type is associated with an issue type and each project template will provide you a listing of request types out of the box.

Example - Issue types provided in the ITSM project template will be

After your project is created, one can customize it to add in other issue types as needed.  The issue types you mentioned in your question are typically related to Jira Software Application projects and it is not automatically provided in JSM project templates.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.