What are the advantage of paying for report template than using the default ones?

[SBACTL_JRFontanilla]

I need to make a comparison table for my report about the benefits of paying of report template

[Dave Mathijs · Accepted solution]

Hi @SBACTL_JRFontanilla welcome to the Atlassian Community!

Could you elaborate a bit more? Are you comparing the native JSM reports against a paid third-party reporting app?

[SBACTL_JRFontanilla]

Actually, I'm new to JIRA and my company want to know the difference between paid and free report. Is there a free and paid ffeatures in JSM? if yes what are the advantages of paid once.

[SBACTL_JRFontanilla]

Hi. @Dave Mathijs  Actually, I'm new to JIRA and my company want to know the difference between paid and free report. Is there a free and paid features in JSM? if yes what are the advantages of paid one.

[Dave Mathijs]

Can you clarify where you see a mention of free and paid reports? Is in in the app itself or in a comparison chart?

Reporting & analytics (a set of out-of-the box reports or custom reports to help you track specific team goals such as Tim to Resolution or SLA success rates) are available for all JSM plans (Free, Standard, Premium, Enterprise).

[SBACTL_JRFontanilla]

@Dave Mathijs I'm referring to the template/feature that requires payment and what are the benefits of those than using the free one. May be for creating custom report? sorry I'm new to JIRA and I'm not that literate to this yet.