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What report could help me know when I receive a high amount of tickets

Jaqueline Daza October 6, 2022

Hi

I am wondering if Jira has any report that could help me know what time of the year it's getting really busy and maybe even the times it gets busier. 

 

Thank you. 

2 answers

2 accepted

5 votes
Answer accepted
Jack Brickey
Community Champion
October 6, 2022

Hi @Jaqueline Daza ,

Have you considered the Created versus resolved gadget and play with the time period. 

2022-10-06_13-10-03.jpg

Jaqueline Daza October 6, 2022

Thank you!

4 votes
Answer accepted
Mark Segall
Community Champion
October 6, 2022

Hi @Jaqueline Daza - I'm a big fan of the created vs resolved chart.  Not only will it show you creation, but how you and/or your team are doing resolving them.  It's a powerful visual that I typically share with executives to illustrate team bandwidth over time.

Jack Brickey
Community Champion
October 6, 2022

great minds...

;-)

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