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Where can I find the "issue view for a request type". Cannot see the option in the cloud version.

KrishIT Customer Support July 17, 2022

Where can I find the "issue view for a request type". Cannot see the option in the cloud version.

I would like to change some options and move some items for a request type using the "issue view". I referred to the cloud documentation and still cannot find this option. 

Let me know where I can find this.

Thank you for your help in advance.

With Best Wishes,
KrishIT

 

 

1 answer

1 accepted

7 votes
Answer accepted
Nic Brough -Adaptavist-
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July 17, 2022

Go to the service desk project, and hit "project settings" -> Request type -> <your request type to edit> -> Issue view (as a tab)

KrishIT Customer Support July 17, 2022

Thank you. See it now. 

Appreciate the quick response.

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