Hello hope you have a good day
there was a problem with a restart process of Jira. It is not getting up after restart by 6 times.
We also restarted our database but there is no result.
I am showing you our Tomcat files (bellow).
Can you please how we can start our app?
Best regards.
Hi there,
This question is tagged as being a Cloud question. Your question does however suggest this is about a server / DC instance. Is that the case?
If that's the case, clearing your plugin cache (after shutdown of Jira) might help:https://confluence.atlassian.com/jirakb/how-to-clear-jira-s-plugin-cache-1157468195.html
Jeroen
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@Shahla Pashayeva What are you seeing in the startup logs?
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