Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Your request couldn't be created from [email removed] notification

Peer Mohideen S April 15, 2025

I m facing this issue today while sending the email. kindly anyone to assist this to resolve

your request.png
2.png

2 answers

0 votes
Piotr Witka
Contributor
April 15, 2025

Hi! Rejected as this is some email sent from Jira. It is preventing mail loop. You need to check all possible sources of emails that are comming from Jira to mailbox that is used for mail fetching (notifications, automation rules. filter subscriptions, idk what else any plugin config that might send emails).

BR

Piotr

0 votes
John Funk
Community Champion
April 15, 2025

Hi Peer - Welcome to the Atlassian Community!

It appears that your are possibly sending the results of a filter subscription to the JSM email to create more tickets for tickets that already exist? Jira is not going to let you do that. 

Peer Mohideen S April 15, 2025

I couldn't find the filter subscription. Any suggestion on this to resolve @John Funk 

 

John Funk
Community Champion
April 15, 2025

I am not aware of a way to see a list of all filter subscriptions in Jira Cloud and who they get sent to. You probably need to open a support ticket with Atlassian for them to find it. 

https://support.atlassian.com/contact/#/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events