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access to send requests to service desk

Trena Norcia
Trena Norcia
Contributor
August 26, 2021

What steps need to be taken to allow all internal employees (Jira software users)  to be able to generate service desk tickets?

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Ivan Lima
Ivan Lima
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August 26, 2021

@Trena Norcia, you can set to anyone with an account on your site to send requests by changing your service project access under customer permissions.

https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/

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