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appending users to an assets user type attribute as to not overwrite existing values

Ste404
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July 26, 2025

Hi all,

I have a form where someone can select user/s to be added as Business Owners for a process that is an object in Assets.

Select the business process.  Select the user or users on the form, submit the request.  When approved those users are added to the user attribute in assets, works fine.

Currently if there is already a user in the attribute it just gets overwritten.  I want to just append the values from the work item process to the attribute in assets.   If there is nothing there then the values are added, if there is something there then the new users are just appended and the stored user count grows.

I have an automation that currently now stores a various of the accountid/s of the values selected on the work item.  I also do a lookup and grab any accountids that may already exist in Assets.

What I can't figure out is the JQL to edit the object attributes to append the new to the old.

Can anyone guide me on this one.

Thanks

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