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approvers

Josiah Umezurike September 22, 2024

 I need to know how to add users in the approvers field. 

3 answers

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1 vote
Answer accepted
Joseph Chung Yin
Community Champion
September 22, 2024

@Josiah Umezurike -

In addition to what Cristian mentioned.  Take a look at this reference article on setting/editing approvers in JSM 

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-pre-set-list-of-approvers/

Hope this also helps.

Best, Joseph Chung Yin

2 votes
Cristian0791
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September 22, 2024

Hi Josiah,

Approvers field is used in Jira Service Management. To add users to the "Approvers" field, this field must be visible on the Issue Edit Screen. 

Additionally, please verify that the workflow in use is configured with an approval step that utilizes the "Approvers" field.

 

Hope this helps

0 votes
Josiah Umezurike September 29, 2024

This is taken care of. Thanks a lot @Joseph Chung Yin 

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