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automaticly change priority of tickets

lorain tachefini October 4, 2022

Is it possible to automaticly change the priority of a ticket when it hasnt been anwsered after a certain time?

1 answer

1 accepted

6 votes
Answer accepted
John Funk
Community Champion
October 4, 2022

Hi Lorain - Welcome to the Atlassian Community!

Yes, you should be able to do that with an automation rule. 

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