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configure the view request link

Gal Fatal
Gal Fatal
Community Champion
August 12, 2023

Hi,

I am using Service Desk DC. I am trying to control the "view request" URL.


Once a ticket is created, the customer receives mail with a "view request" link.
I need to edit this link due to a security issue that does not let me to access the link directly - is it possible?

Thanks for any idea

Thanks
Gal

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