custom fields

[Arnis Riškovs]

Several custom fields are locked (Message "This configuration item is locked by Jira or one of its plugins. You are not allowed to alter its configuration").
I need only change names of some custom fields.
How unlocked?

[Ollie Guan]

Hello @Arnis Riškovs ,

When you install a Jira product or plugin, some fields that are needed by that product or plugin are created and locked.

You can't configure a locked custom field. You can only add the locked custom field to a screen and view the field details including applied contexts and associated screens.

https://confluence.atlassian.com/adminjiracloud/what-are-locked-custom-fields-991923925.html

The following post provides the method of Unlock a locked Jira Software custom field, but this is risky, it may cause system and plug-in errors. Always back up your data before performing any modifications to the database.

https://confluence.atlassian.com/jirakb/unlock-a-locked-jira-software-custom-field-779158866.html

[Arnis Riškovs]

This method is not applicable in Atlassian's cloud.