custom fileds only Mandatory during the Jira software create screen but not in service desk create

[Sudharsan]

Hi Team

custom fields only Mandatory during the Jira software create screen but not in service desk create screen is that Possible ?

Regards,
Sudharsan.G

[Nic Brough -Adaptavist-]

It is, you can still use the field configurations to set a field as mandatory for an issue, and hence the same for the requests in front of it.