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email alias not added to request participants

Evert Morren Atlas Admin
Evert Morren Atlas Admin
Contributor
June 11, 2024

We use it.servicedesk@company.ngo as email address to send requests to Jira. I have made an alias test.servicedesk@company.ngo. The alias is not added as a request participants. Do I forgot something?

 

Screenshot 2024-06-11 165115.jpg

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