how i can configure request satisfaction notification?

[Saqib Dar]

how i can configure request satisfaction notification?

so the user receives this type of notification in the email.

[Lars Barthel · Accepted solution]

Hi @Saqib Dar 

you might want to check out this step-by-step guide

Collecting customer satisfaction (CSAT) feedback | Jira Service Management Data Center and Server 5.3 | Atlassian Documentation

Cheers!

[Maeneth]

Is this applicable in CLoud?

If yes, Kindly assist in configuring the same.

[Joseph Chung Yin]

@Saqib Dar -

While using the documentation link that Milton provided, you need to ensure that you select the appropriate version of JSM server in the version dropdown list.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Lars Barthel]

@Maeneth => what Joseph says, just adjust the desired system in the dropdown.

Cheers!