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how to configure the outgoing mail server in JSM

RAJAT SAMSERIYA
RAJAT SAMSERIYA July 18, 2024

Hi Team,

How do I configure the outgoing mail in JSM? I cannot see any screen visible in the settings system, and the outgoing mail option is not showing. Please let me know how to set up the outgoing mail so I can implement this. If anyone has proper documentation, please send it to me or connect with me for help.

Is there any support person available for this kind of issue? If yes, please send me the contact details.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Champion
July 18, 2024

Hi @RAJAT SAMSERIYA and welcome to the community!

Please follow these instructions https://support.atlassian.com/jira-service-management-cloud/docs/send-notification-emails-from-your-own-domain-in-next-gen/

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