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how to enable customer-visible status change notification rule ?

Gal Fatal
Community Champion
September 4, 2023

Hi,

When I go to customer notifications, (as admin) I do not have option for enable/disable the customer notifications default rules. 

Some of them are disable like the one in the below image

Any idea how to enable this notification rule ?

Thanks

 

image.png

1 answer

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Answer accepted
Alex Koxaras _Relational_
Community Champion
September 4, 2023

@Gal Fatal hi!

If you click edit on that specific notification and then click on enable, that should enable your notification:

enable notifi.png

Let me know if that resolved your issue.

Gal Fatal
Community Champion
September 4, 2023

great, thanks @Alex Koxaras ! (I did not see the option down there)

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