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how to flag customer support ticket in jira?

Adil Parmar
Contributor
March 14, 2024

how to flag customer support ticket in jira?

1 answer

1 accepted

1 vote
Answer accepted
Tansu Akdeniz
Community Champion
March 15, 2024

Hi @Adil Parmar 

Flagging is only available in Jira Software: Flag an issue

For JSM requests, as a workaround, you can use existing labels or components fields or create a custom checkbox field.

 

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