how to hide a project from jira service management help center
Go to the project in question, and access Project settings >. Customer permissions section -
Enable the option highlighted in the image below
So, customers (who have access to the project) are added by agents/project admins. Any customer who are not added to the project, he/she will not see the project via the main portal UI.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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