I need to set automation comment in the ticket. Please share the Rules to set up. Thanks
When User comment in the ticket - send mail to user stating that "i am OOO Please contact XXXX"
Hi @Sampath ,
this post should be similar to what you are trying to achieve except your action would be to comment in the ticket
https://community.atlassian.com/t5/Jira-Service-Management/Automation-Rule-for-comments/qaq-p/2030702
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checkin on it thanks
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