Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

if an update a comment on one ticket, I want to update the same comment in linked issue

sreeja pathapelly April 17, 2024

if I update a comment on one JSM ticket, I want to update the same comment in linked issue of Software project. 

1 answer

0 votes
John Funk
Community Champion
April 20, 2024

Hi Sreeja,

Create an automation rule based on Issue Commented trigger

Add any Conditions for the issue that has been commented on so that it doesn't fire on every comment on every issue.

Add a Branch for Linked Issues. Select specific Link Types if applicable.

Add action for Comment on Issue - use: {{triggerIssue.comments.last.body}}

Screenshot.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events